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| | Job Title: | GIS Support Manager | Job Reference: | 50361427 |
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| | Service: | IT Services |
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| | Location: | Beech Hurst and Winchester | Grade: | HG9 |
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| | Reports to: | Business Development Manager |
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| | Date: | 20/08/17 |
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Our Values: We expect all of our employees to live by and demonstrate the Council’s five key values of: |
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Accountability, Ambition, Empowerment, Integrity, Inclusiveness. |
| | Main job purpose |
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To manage the Corporate GIS System (ArcGIS) at both Test Valley Borough Council and Winchester City Council as part of a shared IT Service..
To manage, support, and develop the Councils Corporate Geographic Information System and Idox Uniform Spatial database system, including liaison with the Ordnance Survey. To develop and maintain both Council’s web mapping applications and provide support and training for all users of Mapping, GIS and spatial data at both Councils.
To act as LLPG Custodian for Winchester City Council
To maintain the Corporate Address database - The Local Land and Property Gazetteer (LLPG) to BS7666 standard using the Council’s Gazetteer Management system (GMS) and ensure that the database is compliant with the National Land and Property Gazetteer (NLPG).
To manage the administration of the Statutory Street Naming and Numbering function for Winchester City Council.
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| | Main responsibilities and duties |
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Managing the workload of the GIS Support Team to provide technical support for all users of Graphical Information Systems, Idox Uniform Spatial data, Mapping and other spatial data in response to ‘Incidents’ and ‘Requests’ logged via the Service Desk and as part of operational IT support services SLA’s and planned projects.
To plan, manage and execute installations, upgrades and maintenance for all GIS applications and spatial data provided to the authority. To take a lead technical support role for a portfolio of systems as specified by the Business Development Manager.
To manage all GIS and spatial agreements, contracts and liaise with 3rd party suppliers as required for problem analysis, support and maintenance of key software applications.
Train, motivate and develop the skills in the GIS Support Team and GIS / Spatial users in other departments to ensure data is created and maintained to a common high standard
Keep under regular review the BS7666 standard and other national/local conventions, and making recommendations regarding their adoption.
To provide consultancy to and take a lead in digital transformation through the use of GIS and FME to realise efficiencies, savings and enhance customer experience.
To provide IT consultancy to the IT Management Team and to other business areas within both the Council’s through advice and guidance on GIS, mapping and Spatial technical issues, policy, and current good practice guidelines.
To undertake any other duties and responsibilities, commensurate with the grade of post, properly directed by the line or operational manager.
To ensure that service delivery complies with current regulations, accepted professional standards, the Council's policies and procedures and appropriate legislation. This includes legislation on equalities, health and safety and safeguarding children and vulnerable adults.
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| | Supervision and management |
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Reporting to the Business Development Manager
Manager to the GIS Support Officer, GIS Support Technician and the Address Management Administrator |
| | Resources |
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N/A |
| | Contacts and relationships |
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N/A |
| | Working environment |
| | - This is an office based role.
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CRITERIA
Everything included in this section needs to be able to be objectively measured in one of the following ways: application form, certificates, testing, interview or references.
| ESSENTIAL
DESIRABLE
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Educational and professional qualifications | |
IT Infrastructure Library (ITIL) Foundation or significant work experience in an ITIL environment.
Qualified to Bachelors Degree level or above in a science, numerate or Geographic subject.
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Desirable
Desirable
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Knowledge | |
Management of a Corporate GIS system
- Management and administration of Idox Uniform GMS and Spatial database
Management of a Corporate Address Database
Management of a Statutory Street Naming and Numbering function
Management and creation of FME processes and tasks
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Essential
Essential
Essential
Essential
Essential |
Experience | |
Minimum 2 years experience of supporting a corporate GIS System
Minimum 2 Years experience of IDOX Uniform GMS and Spatial support
Minimum 2 years experience of supporting a corporate address database to BS7666 standard
Minimum 2 years operational experience of supporting a corporate statutory Street Naming and Numbering function
Representing the Service in meetings and offering advice and support as required
Use and support of QGIS
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Essential
Desirable
Essential
Essential
Essential
Desirable |
Key skills | |
- Ability to communicate effectively information to a wide variety of users, IT staff and managers.
The ability to translate customer requirements into working specifications
The ability to work effectively leading a team managing the workloads and targets
Ability to prioritise work, meet targets, follow procedures and work instruction
| Essential
Essential
Essential
Essential
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Personal qualities and behaviours | |
Customer focussed and consistently adopts a positive attitude
Self-motivated, works using own initiative
A competent, flexible and supportive person who will be able to fit in and lead the team
A high level of management skills and a positive attitude in dealing with all customers and 3rd party suppliers
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Essential
Essential
Essential
Essential
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Other Factors |
N/A |
Corporate Responsibilities |
All employees are required to adhere to corporate policies, procedures and codes of conduct; full details can be found on the intranet or from your line manager. Particular aspects include:
Health and Safety - Every employee while at work has a duty to take reasonable care for the health and safety of himself/herself and of other persons who may be affected by his/her acts or omissions at work - Health and Safety at Work Act 1974.
All employees are required to adhere to the Council's corporate policy, procedures associated with their duties and to undertake tasks/training in that context, as required.
Safeguarding - This Council is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment, and to adhere to the Council's Safeguarding Policy.
Equalities – This Council is committed to providing equal opportunities for all. We believe that employing people from different backgrounds with a range of perspectives and experiences helps us to deliver high quality services to all our residents. We employ people based on their abilities and potential, regardless of any protected characteristics.
Social Media - Employees are required to adhere to social media corporate policies and to undertake tasks/training in that context as required. Employees must not bring the Council into disrepute through their use of social media either personally or on behalf of the Council.
Financial – Employees are required to adhere to the Council’s financial regulations and to undertake tasks/training in that context, as required.
Risk Management - Employees are required to adhere to the Council's risk management strategy and to undertake tasks/training in that context, as required.
Data Protection and Data Security - We hold and process information about our customers and as such we are legally obliged to protect that information.
Data protection is important for the Council, and employees are required to understand and adhere to relevant policies and procedures.
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